- Duración: 2 – 13 de Marzo, 2015, Tokyo Kenshu Center
- Preparación de documentos: 19 de septiembre al 21 de noviembre
- Cierre de convocatoria en Japón: 1 de diciembre
Administadores o supervisores en la industria de la manufactura, que deseen adquirir conocimiento práctico de técnicas para mejorar la calidad y resolver problemas importantes.
El objetivo del programa es que los participantes aprendan métodos de resolución de problemas de Control de Calidad de manera intensiva. Dichos métodos se consideran factores clave para el TQM japonés.
Professor Emeritus, Tokyo University of Science
Board Member, Komatsu Co., Ltd.
Honorary Chairperson, Asian Network for Quality (ANQ)
Chairperson, Deming Prize for Individuals Selection Committee
Academician, International Academy for Quality (IAQ)
Fellow member, the American Society for Quality (ASQ)
Foreign Adviser, China Association for Quality (CAQ)
Board Member, Union of Japanese Scientists and Engineers (JUSE)
Dr. Kano is one of the most prominent figures in the TQM field in Japan. His numerous research results, such
as “The House of TQM” and “Attractive Quality and Must-Be Quality (Kano Model)”, and “The Task
Achieving QC Story” have brought him an international reputation. He has published more than 300 research
papers and books. He is renowned throughout the world as the founder of the “Kano Model.” He was awarded
the 1997 Deming Prize for Individuals by the Deming Prize Committee (JUSE), the 1997 Deming Lecturer by
the American Statistical Association (ASA), the 2002 E. Jack Lancaster Medal and the 2006 E. L. Grant Medal
by the American Society for Quality (ASQ), and the 2009 Distinguished Service Medal, the highest distinction
for service from ASQ for the lifetime contribution to the quality movement. In 2009, the Kano Quality Award
was established by the Technology Promotion Association in Thailand for excellent and successful companies
in management based on TQM. In 2010, Ishikawa-Kano Award named after Dr. Kano has been established by
the Asian Network for Quality (ANQ) for individuals who have made great contribution to the development of
quality in Asia.
Mr. Yukihiro Ando
Lead Examiner, the Deming Prize Committee
Honorary Advisor, Saitama Region QC Circle
Directores del Programa
Mr. Yukihiro Ando has been offering his expertise as a TQM consultant for many years to a large number of
companies in both manufacturing and service sectors both at home and abroad, of which 25 companies have
been awarded the Deming Application Prizes. He is a lecturer for quality management seminars held by
organizations such as the Union of Japanese Scientists and Engineers, and has established a reputation as a
lecturer who gives practical, enjoyable lectures. He has published many books on TQM. He was awarded the
1987 and 1997 Nikkei QC Literature Prizes, and the 2010 Distinguished Service Award for Promoting Quality
Control from the Japan Society for Quality Control. His book published in 2010 “Daily Management – The
TQM way” was awarded 2011 Masing Medal from International Academy for Quality.